Strategic Dispatcher: Orchestrate Loads & Driver Flow

AJ Transport Services; South Boston (VA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Short- and long-term disability

Job summary

AJ Transport in South Boston, VA is seeking an organized Dispatcher to manage the daily freight flow in our South Boston operation. You will schedule loads, assign to drivers, and maintain communication to ensure on-time delivery while upholding safety standards.

The role requires dispatch/trucking experience, knowledge of DOT/FMCSA regulations, and strong communication and organizational skills. This is a full-time, on-site position with weekly pay and hourly compensation.

Qualifications

• High school diploma or equivalent required.
• Dispatch, trucking, logistics, or transportation experience — required.
• Bonus points for experience dispatching specific trailer types or hazmat loads.
• Working knowledge of DOT and FMCSA regulations — required.
• Strong verbal, written, and computer skills.
• Sharp organizational, multitasking, and problem-solving abilities.
• A calm head and sound judgment under pressure.
• Excellent customer service instincts and attention to detail.

Responsibilities

• Receive and schedule customer load requests
• Enter and manage loads in the dispatch system
• Assign loads to drivers based on location, equipment, hours of service, and efficiency
• Stay in constant communication with drivers on assignments, route changes, delays, and customer requirements
• Coordinate with Maintenance on equipment issues, breakdowns, and repairs
• Keep customers updated on load status, delays, and scheduling changes
• Troubleshoot day-to-day operational issues while delivering top-notch customer service
• Track driver availability and equipment utilization
• Maintain accurate dispatch records and documentation
• Collaborate closely with Operations, Safety, and Maintenance to keep daily operations running smoothly

Skills

Dispatcher experience

DOT/FMCSA knowledge

Customer service

Communication skills

Organizational skills

Education

High school diploma or equivalent

Job description

AJ Transport in South Boston, VA is seeking an organized Dispatcher to manage the daily freight flow in our South Boston operation. You will schedule loads, assign to drivers, and maintain communication to ensure on-time delivery while upholding safety standards.

The role requires dispatch/trucking experience, knowledge of DOT/FMCSA regulations, and strong communication and organizational skills. This is a full-time, on-site position with weekly pay and hourly compensation.