Dispatcher

Imc Companies Llc; Atlanta (GA); On-site; USD 42,000 - 68,000; Full time

Job summary

IMC Companies Llc seeks a Dispatcher in Atlanta, GA to plan daily/weekly driver schedules, maximize freight coverage, and coordinate with multiple locations. The role requires communication with drivers and customers and involves handling equipment issues, detention, and payroll-related tasks.

Typical schedule is Monday–Friday 8am–5pm with weekends as needed; growth opportunities exist within fleet operations and logistics coordination.

Qualifications

• Minimum one year of trucking industry dispatch experience.
• Data entry skills; Good communication and organizational skills.

Responsibilities

• Plan and assign daily/weekly driver schedules to maximize coverage.
• Communicate appointment dates and times to drivers and fleet.
• Coordinate between IMC locations to optimize driver time.
• Assist drivers with equipment issues, detention, rail billing, and requests.
• Discretion in handling customer requests and assigning orders.
• Complete dispatch lines in SWS from driver paperwork.
• Handle driver service failures and disciplinary actions as needed.
• Apply charges and notify customer service of changes.
• Participate in driver recruiting and retention efforts.
• Request rail billing and oversee ATPs and non-productive pay; oversee HOS and ELD updating.

Skills

Dispatch experience

Data entry

Communication skills

Organizational skills

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Dispatcher

Full Time Atlanta, GA, US

Today Requisition ID: 2208

Work Schedule Comments: Typically, Monday-Friday 8am-5pm / Weekends as Needed

Position Overview: Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to drivers; owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize drivers’ time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.

Essential Functions:

• Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city. Maintain A to B dispatching
• Complete lines of dispatch in SWS from paperwork that drivers turn in daily relating to completed runs
• Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failure
• Apply any additional charges including and notify customer service of changes
• Actively participate in driver recruiting and retention
• Request rail billing
• Processes ATP’s and Non-Productive pay. Review preliminary payroll
• Oversee drivers HOS and ELD updating
• Oversee and manage Rail/Port pins – reservations – LFD
• Operating with a sense of urgency while handling challenging environments

Knowledge/Skills Required:

• Minimum one year of trucking industry dispatch experience
• Data entry skills; Good communication and organizational skills