Dispatcher

Ocean Container Transport Llc; Virginia Beach (VA); On-site; USD 42,000 - 70,000; Full time

Job summary

A logistics company in Virginia Beach is seeking an experienced Truck Dispatcher to coordinate and manage driver schedules, ensuring timely deliveries. Responsibilities include optimizing routes, maintaining records, and providing real-time support to drivers. Ideal candidates have strong communication and organizational skills, along with experience in dispatching systems and transportation regulations.

Qualifications

• Proven experience as a Truck Dispatcher or similar role.
• Ability to multitask and manage several drivers simultaneously.
• Additional certifications in logistics or transportation are a plus.

Responsibilities

• Schedule and dispatch drivers based on customer needs.
• Monitor truck and driver status for timely deliveries.
• Provide real-time support to drivers for issue resolution.
• Communicate delivery updates to customers.
• Maintain records of assignments and routes.
• Optimize routes for efficiency and compliance.
• Optimize routes for fuel efficiency and timely delivery.
• Ensure compliance with transportation regulations and company policies.
• Collaborate with team members to resolve transportation issues.

Skills

Strong understanding of dispatching systems

Route planning

GPS navigation tools

Excellent communication skills

Organizational skills

Problem-solving under pressure

Knowledge of DOT regulations

Transport management software proficiency

Education

High school diploma or equivalent

Logistics/Transportation certifications (plus)

Tools

Transportation management software

Microsoft Office

Microsoft Office

Job description

Job Description

Job Title: Truck Dispatcher

Location: Suffolk, VA

Job Type: Full-Time

Salary: Competitive, based on experience

We are looking for an experienced and detail-oriented Truck Dispatcher to join our growing logistics team. The ideal candidate will be responsible for coordinating and managing the schedules of our fleet of drivers, ensuring timely and safe deliveries, and optimizing routes for maximum efficiency.

Key Responsibilities

• Schedule and dispatch drivers to appropriate locations according to customer requests, specifications, or needs
• Monitor the status of trucks and drivers, tracking routes and ensuring timely deliveries
• Provide real-time support to drivers, addressing any issues, changes, or emergencies that arise
• Communicate with customers to provide updates on delivery schedules and address any service concerns
• Maintain records of driver assignments, routes, and other dispatch information
• Use transportation management software to plan, organize, and track loads
• Optimize routes for fuel efficiency and timely delivery
• Ensure compliance with all transportation regulations, company policies, and safety procedures
• Collaborate with other team members to resolve transportation issues and ensure operational efficiency

Requirements

• Proven experience as a Truck Dispatcher, Logistics Coordinator, or similar role
• Strong understanding of dispatching systems, route planning, and GPS navigation tools
• Ability to multitask and manage several drivers simultaneously
• Excellent communication skills, both verbal and written
• Strong organizational skills with attention to detail
• Ability to handle high-pressure situations and resolve issues quickly
• Knowledge of DOT regulations and transportation safety protocols
• Proficiency in transportation management software and Microsoft Office
• High school diploma or equivalent; additional certifications in logistics or transportation are a plus

Preferred Qualifications

• Minimum of 3 years previous experience in the trucking or logistics industry
• Familiarity with fleet management systems and GPS tracking tools
• Ability to work flexible hours, including weekends or evenings, if necessary
• Bilingual is a plus