Dynamic Dispatcher: Keep Loads Moving & Customers Happy

AJ Transport Services; Roxboro (NC); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Disability coverage

Job summary

AJ Transport Services in South Boston, VA is seeking an organized Dispatcher to manage the daily flow of freight, schedule loads, and keep drivers, customers, and operations in sync.

The role requires DOT/FMCSA knowledge, strong communication, and calm judgment under pressure; you'll coordinate with maintenance and keep records up to date. Join a fast-paced team focused on reliability and growth.

Qualifications

• High school diploma or equivalent required.
• Dispatch, trucking, logistics, or transportation experience — required.
• Bonus points for experience dispatching various trailer types and hazmat loads.
• Working knowledge of DOT and FMCSA regulations — required.
• Strong verbal, written, and computer skills.
• Sharp organizational, multitasking, and problem‑solving abilities.
• A calm head and sound judgment under pressure.
• Excellent customer service instincts and attention to detail.

Responsibilities

• Receive and schedule customer load requests.
• Enter and manage loads in the dispatch system.
• Assign loads to drivers based on location, equipment, hours of service, and efficiency.
• Stay in constant communication with drivers on assignments, route changes, delays, and customer requirements.
• Coordinate with Maintenance on equipment issues, breakdowns, and repairs.
• Keep customers updated on load status, delays, and scheduling changes.
• Troubleshoot day‑to‑day operational issues while delivering top‑notch customer service.
• Track driver availability and equipment utilization.
• Maintain accurate dispatch records and documentation.
• Collaborate closely with Operations, Safety, and Maintenance to keep daily operations running smoothly.

Skills

Dispatch experience

Trucking knowledge

DOT/FMCSA knowledge

Customer service

Communication skills

Organizational skills

Education

High school diploma

Tools

Dispatch software

Job description

AJ Transport Services in South Boston, VA is seeking an organized Dispatcher to manage the daily flow of freight, schedule loads, and keep drivers, customers, and operations in sync.

The role requires DOT/FMCSA knowledge, strong communication, and calm judgment under pressure; you'll coordinate with maintenance and keep records up to date. Join a fast-paced team focused on reliability and growth.