Strategic Freight Dispatcher

Jobtome; Springfield Township (OH); On-site; USD 36,000 - 52,000; Full time

Job summary

Jobtome in the United States is seeking a Dispatcher responsible for executing a daily plan for freight movement within an assigned area. You will assess customer needs and delivery timing, manage the daily delivery schedule for drivers, and plan shipments to retail outlets.

Qualifications include a high school diploma or equivalent and at least 2 years of dispatching experience. Strong conflict-resolution and communication skills are essential for collaborating with customers and team members.

Qualifications

• High school diploma or equivalent.
• 2 years of dispatching experience.
• Excellent conflict resolution and communication skills.
• Effective oral, written and interpersonal communication skills.

Responsibilities

• Assess customer needs and timing of deliveries.
• Manage daily delivery schedule for drivers.
• Plan deliveries to inventory-managed retail gas outlets.
• Receive orders from suppliers, gas station dealers, and renewable fuels distributors.
• Provide frontline customer service for existing accounts.
• Answer all incoming phone calls promptly and courteously.
• Monitor e-mail for incoming orders, inventory updates, and team communication.
• Monitor web portals for station inventories.
• Solicit freight from customers.
• Create loads in dispatch system.
• Divide dispatch responsibilities with other team members.
• Enter incidents into KITS (incident reporting system).

Skills

Conflict resolution

Communication skills

Customer service

Education

High school diploma or equivalent

Job description

Jobtome in the United States is seeking a Dispatcher responsible for executing a daily plan for freight movement within an assigned area. You will assess customer needs and delivery timing, manage the daily delivery schedule for drivers, and plan shipments to retail outlets.

Qualifications include a high school diploma or equivalent and at least 2 years of dispatching experience. Strong conflict-resolution and communication skills are essential for collaborating with customers and team members.