Strategic Director of Training & Workforce Growth

United Cerebral Palsy Heartland; St. Louis (MO); On-site; USD 78,000 - 105,000; Full time

Job summary

United Cerebral Palsy Heartland is seeking a strategic Senior Director of Training and Workforce Development to lead agency-wide employee training, leadership development, and competency initiatives. This senior role will establish training standards, align curricula with service goals, and collaborate across departments to close performance gaps and improve service quality.

The role requires advanced leadership, risk assessment, and data-driven evaluation to ensure safe, compliant,

Qualifications

• Bachelor’s degree in health care, Social Work, Education, Business Administration, Human Services, or a related field.
• Five or more years of progressively responsible experience in training and development, workforce development, organizational learning, or a related field.
• Experience developing, implementing, and evaluating training programs for employees at multiple organizational levels.
• Experience assessing training needs, identifying performance gaps, and developing measurable strategies to improve employee knowledge, competency, and performance.
• Ability to supervise, manage multiple priorities and locations, exercise independent judgment, and communicate effectively.
• Strong written, verbal, presentation, analytical, problem-solving, conflict-resolution, and project-management skills.
• Valid driver’s license, acceptable driving record, reliable transportation, and ability to travel among program and community locations as required.

Responsibilities

• Develop and oversee an agency-wide training and professional-development strategy aligned with mission, goals, service standards, and workforce priorities.
• Establish role-specific training expectations, curricula standards, policies, procedures, and quality controls.
• Identify current and future learning needs through organizational assessments, regulatory reviews, audit findings, workforce information, and performance data.
• Advise executive and program leaders on learning strategy, workforce capability, training risks, and resource priorities.
• Coordinate training approaches across departments and locations, reducing duplication and strengthening consistency.
• Develop training initiatives for Direct Support Professionals (DSPs), Lead DSPs, Program Managers, supervisors, administrative personnel, and other designated employees.
• Establish a leadership-development framework for Lead DSPs, supervisors, Program Managers, and other organizational leaders.
• Provide learning opportunities in coaching, conflict resolution, communication, decision-making, performance management, accountability, and staff development.
• Support Residential Services employees with training relevant to safe, consistent, person-centered support.
• Partner with program leadership to identify recurring training needs, performance concerns, and opportunities to improve service quality.
• Promote the sharing of effective practices and training resources across departments.

Skills

Training & development

Leadership

Communication

Project management

Travel flexibility

Education

Bachelor’s degree (related field)

Master’s degree (related field)

Job description

United Cerebral Palsy Heartland is seeking a strategic Senior Director of Training and Workforce Development to lead agency-wide employee training, leadership development, and competency initiatives. This senior role will establish training standards, align curricula with service goals, and collaborate across departments to close performance gaps and improve service quality.

The role requires advanced leadership, risk assessment, and data-driven evaluation to ensure safe, compliant,