Director of Training - Lead Multi-Community L&D

CFS; Houston (TX); On-site; USD 100,000 - 120,000; Full time

Job summary

CFS is seeking a Director of Training to lead strategic training initiatives across a multifamily property management network. The role drives leadership development, onboarding, and operational training to elevate performance across communities.

You will design engaging curricula and curriculums, partner with executives and HR, and manage budgets while delivering both in-person and virtual sessions to managers and staff.

Qualifications

• 5+ years of experience in training and development, instructional design, or learning and development leadership; property management or multifamily experience preferred.
• Strong knowledge of adult learning principles, curriculum development, e-learning, and LMS platforms; RESMAN or Grace Hill experience is a plus.
• Bachelor's degree in Business or related field, with excellent presentation, communication, leadership, and project management skills.

Responsibilities

• Design and implement comprehensive training programs including leadership development, operational training, and employee onboarding.
• Develop engaging curriculum, instructional materials, e-learning content, and standardized operating procedures with department leaders.
• Facilitate in-person and virtual training sessions for property management teams, managers, and other employees.
• Oversee learning management systems, track training participation and completion, and measure program effectiveness through KPIs and feedback.
• Partner with executive leadership and HR to identify performance gaps, implement targeted solutions, and manage training resources and budgets.

Skills

Adult learning principles

Curriculum development

Leadership

Education

Bachelor's degree in Business or related field

Tools

LMS platforms (RESMAN, Grace Hill)

Job description

CFS is seeking a Director of Training to lead strategic training initiatives across a multifamily property management network. The role drives leadership development, onboarding, and operational training to elevate performance across communities.

You will design engaging curricula and curriculums, partner with executives and HR, and manage budgets while delivering both in-person and virtual sessions to managers and staff.