Lead Training Supervisor, Community Services

UCP Heartland; Berkeley (MO); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Generous PTO

9 paid holidays

16 floating holiday hours

Medical and Dental

Short-Term Disability

Company Paid Vision

Long-Term Disability

Advancement opportunities

Job summary

UCP Heartland is seeking a Training Supervisor of Community Services in North location. The role oversees ISP development, ensures regulatory compliance, and coordinates staff with a focus on person-centered planning for 15–20 clients.

You will supervise up to seven Direct Support Professionals and partner with management to drive service quality. Responsibilities include monitoring documentation, preparing discharge summaries, and guiding program activities while maintaining CARF accreditation

Qualifications

• Two years supervisory experience including policies, procedures, performance evaluation and staff development.
• Two years’ experience in Person Centered Planning/ISP development, implementation and monitoring.
• Excellent oral and written communication skills.
• Proficiency with Microsoft Word, Outlook and Excel.

Responsibilities

• Manage and oversee ISP development, implementation and monitoring across assigned clients.
• Supervise 15–20 clients’ support plans; ensure regulatory compliance and accurate documentation.
• Oversee and complete performance evaluations for up to 7 Direct Support Professionals.
• Schedule group activities and community outings; coordinate staff and client activities.
• Maintain and monitor adherence to CARF standards and agency policies.

Skills

Supervisory experience

ISP development

Communication skills

MS Office & EHR familiarity

Education

Bachelor’s degree preferred

Tools

EHR system

Job description

UCP Heartland is seeking a Training Supervisor of Community Services in North location. The role oversees ISP development, ensures regulatory compliance, and coordinates staff with a focus on person-centered planning for 15–20 clients.

You will supervise up to seven Direct Support Professionals and partner with management to drive service quality. Responsibilities include monitoring documentation, preparing discharge summaries, and guiding program activities while maintaining CARF accreditation