Strategic Director, LTC Pharmacy Sales & Marketing

Guardian Pharmacy, LLC; Springfield (MO); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Holidays

Job summary

Guardian of the Heartland, a Guardian family member, seeks a sales/account leader to drive long-term care pharmacy partnerships in Springfield, MO. You will build a robust sales plan, nurture client relationships, and ensure profitability while mentoring account staff in a fast-paced, team-driven environment.

Travel is expected, with evenings and some weekends possible. The role emphasizes regulatory consulting, collateral design, and active industry engagement to expand revenue across

Qualifications

• 3+ years' new sales or account management experience in Long Term Care (LTC), Assisted Living, Skilled Nursing, or Geriatric Facility.
• Advanced computer skills; pharmacy operations system experience preferred/required.
• Ability to work independently and deliver to deadlines.
• Ability to solve problems with minimal direction.
• Great attention to detail and accuracy.
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines.
• Quality minded; motivated to seek out errors and inquire when something appears inaccurate.

Responsibilities

• Develop and execute annual sales plan as outlined the business plan.
• Nurture and develop existing relationships and new business as the preferred provider of pharmacy services to nursing home communities assisted living facilities and other long-term care facilities.
• Ensure maximum customer adoption rates in all facilities serviced.
• Market local business as a preferred provider to facility residents and families at monthly family nights.
• Ensure sales agreements with new and existing clients meet profitability targets for the business unit.
• Maintain client contracts and relationships through 'expert' advisor status, problem-solving.
• Act as liaison with operations to maintain high service level to the client, following all service-related issues through to resolution.
• Provide consulting services to client facilities to assist in compliance.
• Provide in-service training to client staff and pharmacy staff as needed.
• Actively participate in local association meetings related to assisted living/long-term care facilities
• Design collateral for targeting client group
• Membership and participation visibility with national level industry associations
• Managing contracts and ensuring that pharmacy solutions are effectively positioned to result in increased revenue.
• Ensure active participation on the pharmacy QA committee responsible for collecting and reposting customer feedback from customer visits.
• Act as / delegate e-MAR interface support and liaison between customer and pharmacy to maintain high level of service to the client, providing feedback to the pharmacy team and ensure that service-related issues are followed through to resolution.
• Provide pharmacy updates and newsworthy stories that align with company values and Goals
• May supervise Account Managers, including oversight of scheduling, training and performance management to include annual reviews.
• Other essential functions and duties may be assigned as needed

Skills

Sales experience in LTC/AL

Account management

Relationship building

Strategic planning

Problem solving

Team collaboration

Education

Bachelor's degree preferred

Tools

Pharmacy operations system

Job description

Guardian of the Heartland, a Guardian family member, seeks a sales/account leader to drive long-term care pharmacy partnerships in Springfield, MO. You will build a robust sales plan, nurture client relationships, and ensure profitability while mentoring account staff in a fast-paced, team-driven environment.

Travel is expected, with evenings and some weekends possible. The role emphasizes regulatory consulting, collateral design, and active industry engagement to expand revenue across