Strategic Director, FS Customer Partnerships (Remote)

Kyndryl Canada; Columbus (OH); Remote; USD 159,000 - 287,000; Full time

Benefits offered by this job

Discretionary annual bonus program

Comprehensive benefits package

Remote work opportunities

Job summary

Kyndryl is seeking a Director, Financial Services Customer Partner - Incentive to lead strategic engagement with its top financial services clients. You will drive growth, manage P&L, and shape the future of the client relationship by leveraging Kyndryl’s global capabilities.

The role requires deep FS/Capital Markets domain expertise, proven sales leadership, and the ability to orchestrate cross-functional teams to deliver bespoke solutions. Fully remote with US coverage.

Qualifications

• Minimum of 5+ years' experience running account P&L.
• Deep knowledge of business and technology trends and industry best practices.
• Experience in Financial Services and Capital Markets.
• Experience managing sales process end-to-end.
• Proven experience with revenue growth, cost, profitability, trends, and risks.
• Open minded and empathetic approach in relationships with customers.

Responsibilities

• Develop and execute account strategies to grow and retain key accounts.
• Proactively expand scope into larger deals and new capabilities.
• Maximize renewals and sell new offerings while reducing erosion.
• Own the account P&L and ensure customer satisfaction.
• Cultivate executive alliances with top-level decision-makers.
• Collaborate with sales to manage end-to-end process from prospecting to closing.
• Lead with industry expertise to position Kyndryl as a leader.
• Identify tailor-made solutions to meet client needs.

Skills

Account P&L

Financial Services

Sales lifecycle

Revenue growth

Customer focus

Industry trends

Education

Bachelor's or Master's degree

Job description

Kyndryl is seeking a Director, Financial Services Customer Partner - Incentive to lead strategic engagement with its top financial services clients. You will drive growth, manage P&L, and shape the future of the client relationship by leveraging Kyndryl’s global capabilities.

The role requires deep FS/Capital Markets domain expertise, proven sales leadership, and the ability to orchestrate cross-functional teams to deliver bespoke solutions. Fully remote with US coverage.