Strategic Direct Sales Director — Hybrid Leader

Farmers Insurance; Phoenix (AZ); Hybrid; USD 140,000 - 210,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunities

401(k)

Medical

Dental

Vision

Health Savings and FSA

Life Insurance

Paid Time Off

Paid Parental Leave

Tuition Assistance

Job summary

Farmers Insurance in Phoenix is seeking a senior leader to drive production, strategic development, and execution of the direct sales organization. You will lead a multi-line product contact center, aligning operations with business goals and customer experience targets.

The role requires extensive sales and leadership experience, with a focus on coaching, budget oversight, staffing, and ongoing performance improvement, in a hybrid work setting.

Qualifications

• Bachelor's degree preferred; P&C license required upon hire.
• Minimum ten years in sales and call centers, preferably in direct sales.
• Minimum five years in people leadership.

Responsibilities

• Develops strategic plans to optimize direct sales performance.
• Sponsors projects to enhance sales capabilities, operational efficiency, and regulatory compliance.
• Monitors and analyzes sales performance and track key metrics such as policy and premium.
• Manages, coaches and develops a team of leaders, fostering a high-performance culture.
• Oversees recruiting and onboarding to attract, hire, train, and retain top-tier sales talent.

Skills

Leadership

Analytical skills

Interpersonal skills

Product knowledge

Judgment

Influencing

Direct sales

Technical aptitude

Education

High School Diploma or equivalent

Bachelor's degree preferred

Property & Casualty license

Job description

Farmers Insurance in Phoenix is seeking a senior leader to drive production, strategic development, and execution of the direct sales organization. You will lead a multi-line product contact center, aligning operations with business goals and customer experience targets.

The role requires extensive sales and leadership experience, with a focus on coaching, budget oversight, staffing, and ongoing performance improvement, in a hybrid work setting.