Life Insurance Sales Team Leader - Hybrid & Bonus Eligible

Farmers Insurance; Phoenix (AZ); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

401(k)

Medical

Dental

Vision

Health Savings Account

Flexible Spending Accounts

Life Insurance

Paid Time Off

Paid Parental Leave

Tuition Assistance

Job summary

Farmers Insurance in Phoenix, AZ is seeking a direct sales team lead for life insurance products. The role primarily handles inbound calls, guiding daily operations and ensuring achievement of team targets.

The position requires a minimum of two years in life insurance sales and call center settings, with a preference for leadership experience and a valid Property & Casualty license upon hire.

Qualifications

• Minimum two+ years of life insurance sales and call center experience required, preferably in direct sales.
• People leadership experience preferred.

Responsibilities

• Monitors teams daily, weekly, and monthly performance, including sales, customer experience, quality, efficiency, and compliance.
• Recommends courses of action to address performance deficiencies.
• Works with manager to create and implement sales and operational plans to improve team performance and develop staff.
• Accountable for ensuring team meets performance goals.
• Implements performance management, including corrective action.
• Informs leadership of team performance.
• Manages daily operations of team, including timecards and system access.
• Communicates company strategies to team members and ensures understanding.
• Investigates and resolves escalated customer issues.

Skills

Judgment

Interpersonal skills

Influence

Learning mindset

Staff development

Coaching

Problem solving

Technical aptitude

Education

High School diploma

Bachelor's degree preferred

P&C license required upon hire

Job description

Farmers Insurance in Phoenix, AZ is seeking a direct sales team lead for life insurance products. The role primarily handles inbound calls, guiding daily operations and ensuring achievement of team targets.

The position requires a minimum of two years in life insurance sales and call center settings, with a preference for leadership experience and a valid Property & Casualty license upon hire.