Strategic Digital Account Manager

IDX™; Phoenix (AZ); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

20 days PTO

Hybrid work Tue/Wed/Thu

Pet insurance

Health care options

Mental Health support

Parental leave

Volunteer days

401k match

Employee referral program

Job summary

IDX is seeking an experienced Account Manager to act as a pivotal liaison between clients and internal teams, translating ambitious business goals into digital strategies. You will build strong client relationships, spot opportunities, and lead transformative conversations with confidence.

You’ll collaborate across creative, analytics, and production teams to craft tailored digital solutions, ensuring high-value accounts receive outstanding service, insights and results.

Qualifications

• Experience in account management or client services at a digital agency.
• Proven track record managing high-value client accounts.
• Strong communication and presentation skills.
• Knowledge of performance marketing channels.
• Detail-oriented with ability to lead multiple projects.

Responsibilities

• Serve as the primary liaison for key client accounts and provide strategic insights.
• Set the standard for exceptional client service and project delivery.
• Engage in digital dialogues aligning services with client goals.
• Collaborate with internal teams to deliver comprehensive digital solutions.
• Lead client discussions and growth strategy conversations.
• Develop and maintain robust client relationships with teams.
• Prepare compelling digital presentations, proposals, and reports.
• Stay updated on trends to support professional growth.
• Oversee client billing processes and monthly reporting with finance.
• Identify opportunities for strategy and growth within our services.

Skills

Account Management

Client Relationships

Performance Marketing

Communication

Presentations

Digital Strategy

Tools

Microsoft Office Suite

Job description

IDX is seeking an experienced Account Manager to act as a pivotal liaison between clients and internal teams, translating ambitious business goals into digital strategies. You will build strong client relationships, spot opportunities, and lead transformative conversations with confidence.

You’ll collaborate across creative, analytics, and production teams to craft tailored digital solutions, ensuring high-value accounts receive outstanding service, insights and results.