Strategic Demand & Capacity Analyst (Hybrid)

HCSC Group; Chicago, Northern (IL, KY); Hybrid; USD 71,000 - 150,000; Full time

Job summary

Health Care Service Corporation is seeking a Sr Demand & Capacity Analyst to analyze a central resource pool across technologies and platforms. The role involves processing resource requests and coordinating schedules for employees and contractors to meet business needs.

You'll maintain pool capacity visibility for stakeholders and contribute to financial, workforce, and technical capacity planning. A bachelor’s degree in IT or a tech certification with relevant IT experience is required, with a

Qualifications

• Bachelor's degree or higher in information technology or related field.
• Experience with project planning tools such as MS Project.
• Strong data analysis and dashboard-building skills.
• Knowledge of cloud computing / SaaS and mobile/web technologies.
• Understanding of SDLC methodologies (Agile/Scrum).
• Ability to model and analyze resources and capacity.

Responsibilities

• Analyze a central pool of resources across technologies and platforms.
• Coordinate resource requests and align schedules to business demand.
• Maintain visibility of pool capacity for stakeholders and planning.
• Support financial, workforce, and capacity planning processes.

Skills

MS Project

Excel

SDLC Agile/Scrum

Cloud computing / SaaS

Data analysis / dashboards

Data center platforms

End-user platforms

Mobile & web technologies

Negotiation

Business acumen

Teamwork / collaboration

Oral & written communications

Education

Bachelor's Degree in Information Technology

Tech Certification

Tools

MS Project

Excel

Cloud platforms (AWS/Azure)

Job description

Health Care Service Corporation is seeking a Sr Demand & Capacity Analyst to analyze a central resource pool across technologies and platforms. The role involves processing resource requests and coordinating schedules for employees and contractors to meet business needs.

You'll maintain pool capacity visibility for stakeholders and contribute to financial, workforce, and technical capacity planning. A bachelor’s degree in IT or a tech certification with relevant IT experience is required, with a