Strategic Demand & Capacity Analyst (Hybrid)

Health Care Service Corp.; Chicago (IL); Hybrid; USD 71,000 - 150,000; Full time

Job summary

Health Care Service Corporation in Chicago seeks an experienced Resources Analyst to analyze a central pool of resources across technologies and platforms, coordinating schedules for employees and contractors to meet business needs.

The role involves maintaining visibility of pool capacity for stakeholders and inputting into financial, workforce, and technical capacity planning processes. A strong background in IT, Excel, and MS Project is preferred.

Qualifications

• Bachelor degree with 4+ years IT experience, or tech certification with 6+ years, or 8 years IT experience.
• Strong teamwork and oral/written communication skills.
• Knowledge of project planning tools (MS Project).
• Analytical and modeling capabilities (Excel).
• Familiarity with application development platforms, cloud/SaaS, and mobile/web tech.
• Knowledge of data center platforms (servers, storage) and end-user devices.

Responsibilities

• Analyze a central pool of resources across technologies and platforms.
• Process resource requests and coordinate schedules (employees and contractors).
• Maintain visibility of pool capacity to stakeholders to align demand and capacity.
• Provide input into financial, workforce, and technical capacity planning processes.

Skills

Teamwork & communication

MS Project

Excel modeling

Cloud/SaaS knowledge

Mobile & web technologies

Data center platforms

End-user platforms

Education

Bachelor degree in IT or related field

Tech Certification

8 years IT experience

Tools

MS Project

Excel

Job description

Health Care Service Corporation in Chicago seeks an experienced Resources Analyst to analyze a central pool of resources across technologies and platforms, coordinating schedules for employees and contractors to meet business needs.

The role involves maintaining visibility of pool capacity for stakeholders and inputting into financial, workforce, and technical capacity planning processes. A strong background in IT, Excel, and MS Project is preferred.