Sr Demand & Capacity Analyst

Information Technology; Chicago (IL); Hybrid; USD 71,000 - 150,000; Full time

Job summary

HCSC in Chicago seeks a Resource Planning Analyst to analyze a central pool of resources across technologies and platforms, process resource requests, and coordinate schedules for employees and contractors to meet business needs. You will maintain visibility of pool capacity for stakeholders and contribute to financial, workforce, and technical capacity planning processes, in a hybrid work environment.

This role requires strong collaboration and data analysis skills to align demand with capacity

Qualifications

• Bachelor's degree and 4+ years IT experience, or tech cert with 6+ years, or 8 years IT experience.
• Teamwork and collaboration skills; oral and written communications.
• Knowledge of MS Project.
• Analysis and modeling tools e.g. Excel.
• Knowledge of application development platforms.
• Knowledge of cloud computing / SaaS.
• Knowledge of mobile and web technologies.
• Knowledge of data center platforms.
• Knowledge of end user platforms.

Responsibilities

• Analyze a central pool of resources across technologies and platforms.
• Process resource requests and coordinate schedules for employees and contractors.
• Maintain visibility of pool capacity to stakeholders to align development demand and capacity.
• Provide input into financial, workforce, and technical capacity planning processes.

Skills

Teamwork

Data analysis

Dashboard reporting

Agile / Scrum

Business acumen

Negotiation

Education

Bachelor's degree + 4 years IT experience

Tech Certification + 6 years IT experience

8 years Information Technology experience

Tools

MS Project

Excel

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

This position is responsible for providing analysis regarding a central pool of resources across technologies and platforms, processing resource requests, and coordinating schedule of resources (employee and contractor) to meet business needs; maintaining visibility of pool capacity to all stakeholders to ensure effective alignment of development demand and capacity; providing input into financial, workforce, and technical capacity planning processes.

Required Job Qualifications

• Bachelor Degree and 4 years Information Technology experience; OR Tech Certification and 6 years Information Technology experience; OR 8 years Information Technology experience.
• Teamwork and collaboration skills; oral and written communications skills.
• Knowledge of project planning tools e.g., MS Project.
• Analysis and modeling tools e.g., Excel.
• Knowledge of application development platforms.
• Knowledge of cloud computing / SaaS.
• Knowledge of mobile and web technologies.
• Knowledge of data center platforms (servers, storage).
• Knowledge of end user platforms (desktops, laptops, mobile).

Preferred Job Qualifications

• Knowledge of SDLC Methodology - Agile / Scrum / Iterative Development.
• Negotiation.
• Business acumen

• Experience implementing data analysis workflows
• Experience creating user friendly dashboards or reports of data.
• Data Analysis or Intelligence Analysis experience.

NOTE: This is a hybrid role. Sponsorship is not available including if you are currently on OPT.

Compensation: $70,600.00 - $149,600.00

Exact compensation may vary based on skills, experience, and location

HCSC Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

To learn more about available benefits, please click https://careers.hcsc.com/totalrewards