Strategic Debt Recovery Specialist

MCI; Midway (GA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Career Growth

Casual Dress Code

Job summary

MCI is seeking a skilled Debt Recovery Agent in Midway, Georgia. The ideal candidate will be responsible for contacting customers with overdue accounts, negotiating payment arrangements, and ensuring exceptional customer service while adhering to regulatory standards.

This role demands strong communication, problem-solving skills, and the ability to work reliably in a fast-paced environment. The company offers a mix of employee benefits including paid time off, health coverage, and career growth opportunities.

Qualifications

• Must be 18 years or older.
• Excellent organizational, written, and verbal communication skills.
• Typing speed of 20+ WPM.
• Highly reliable with strong attendance and punctuality.

Responsibilities

• Make outbound calls to customers with past-due accounts.
• Negotiate repayment plans and settlements.
• Provide exceptional customer service.
• Document customer interactions accurately.

Skills

Organizational skills

Verbal communication skills

Negotiation skills

Problem-solving skills

Customer service orientation

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows OS

Job description

MCI is seeking a skilled Debt Recovery Agent in Midway, Georgia. The ideal candidate will be responsible for contacting customers with overdue accounts, negotiating payment arrangements, and ensuring exceptional customer service while adhering to regulatory standards.

This role demands strong communication, problem-solving skills, and the ability to work reliably in a fast-paced environment. The company offers a mix of employee benefits including paid time off, health coverage, and career growth opportunities.