Strategic Debt Recovery Specialist

Bullcity Financial Solutions; Durham (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

Bullcity Financial Solutions is looking for a motivated Recovery Specialist in Durham, NC. This role focuses on contacting consumers to resolve missed payments and build effective repayment solutions. The ideal candidate will have strong communication skills, excellent knowledge of debt laws, and experience in collections.

With responsibilities including monitoring accounts and negotiating payment plans, you'll be part of a supportive team working to ensure timely payments for our clients in various sectors such as healthcare and utilities.

Qualifications

• Minimum of 2 years experience as a Collection Specialist or similar role.
• Excellent knowledge of collection and billing procedures.
• Strong understanding of FDCPA and FCRA regulations.

Responsibilities

• Monitor assigned accounts for unresolved debts.
• Contact consumers with overdue payments to encourage payment.
• Develop repayment plans to resolve outstanding debt.
• Respond to inquiries and resolve billing or collection issues.

Skills

Excellent communication

Knowledge of debt laws

Problem-solving skills

Organizational skills

Negotiation skills

Education

High school diploma or GED

Degree preferred

Tools

Microsoft Office Suite

Job description

Bullcity Financial Solutions is looking for a motivated Recovery Specialist in Durham, NC. This role focuses on contacting consumers to resolve missed payments and build effective repayment solutions. The ideal candidate will have strong communication skills, excellent knowledge of debt laws, and experience in collections.

With responsibilities including monitoring accounts and negotiating payment plans, you'll be part of a supportive team working to ensure timely payments for our clients in various sectors such as healthcare and utilities.