Debt Resolution & Negotiation Specialist

Bullcity Financial Solutions; Durham, Chapel Hill, Raleigh (NC, NC, NC); Remote; USD 40,000 - 60,000; Full time

Job summary

Bullcity Financial Solutions is seeking a motivated Recovery Specialist to join our finance team in Durham, North Carolina. The Recovery Specialist will focus on reaching out to clients, primarily from healthcare and utilities, to manage and resolve outstanding payments.

Key responsibilities include overseeing accounts, contacting consumers about overdue payments, and developing practical repayment plans. Candidates must have communication skills and a solid understanding of debt laws. A high school diploma is required, with a degree preferred.

Qualifications

• 1+ years experience as a Collection Specialist or similar role.
• Excellent knowledge of collection and billing procedures.
• Strong knowledge of legal regulations regarding debt.

Responsibilities

• Oversee assigned accounts, monitoring for unresolved debts.
• Contact consumers about overdue payments to encourage payment.
• Develop repayment plans for outstanding debt.

Skills

Communication skills

Negotiation skills

Problem-solving skills

Organizational skills

Multitasking

Education

High school diploma or GED

Degree preferred

Tools

Microsoft Office suite

Job description

Bullcity Financial Solutions is seeking a motivated Recovery Specialist to join our finance team in Durham, North Carolina. The Recovery Specialist will focus on reaching out to clients, primarily from healthcare and utilities, to manage and resolve outstanding payments.

Key responsibilities include overseeing accounts, contacting consumers about overdue payments, and developing practical repayment plans. Candidates must have communication skills and a solid understanding of debt laws. A high school diploma is required, with a degree preferred.