Strategic Dealer Success Partner

Capital One; Tampa (FL); Presencial; USD 110.000 - 125.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Performance-based incentives

Health benefits

Descripción de la vacante

Capital One is seeking a Dealer Success Manager in the Tampa, FL area to act as a strategic consultant and customer-centric partner to auto dealers. You will collaborate with POD counterparts, lead training and ROI discussions, and own the dealer adoption cycle for Navigator Platform.

Travel up to 50% within the metro areas of Sarasota and Ft Myers, with strong emphasis on training, process improvement, and relationship management to drive Capital One’s sales objectives.

Formación

• High School diploma, GED or equivalent certification.
• At least 1 year of experience in Process Management.
• At least 1 year of experience in Relationship management.
• Bachelor's Degree preferred.
• 2+ years of Process Management experience preferred.
• 2+ years of Relationship management experience preferred.

Responsabilidades

• Strategic POD Partnership: Collaborate with ASM and POD team to develop market strategies and achieve sales goals.
• Sales Enablement and Retention Cycle Ownership: Drive customer adoption and retention for Navigator Platform.
• Provide expertise on processes and Navigator Platform for the Sales organization.
• Troubleshoot Navigator Platform-related issues and train stakeholders.
• Frequent in-market visits to dealerships to foster relationships and drive enablement.

Conocimientos

Process Management

Relationship management

Sales enablement

Training & enablement

Communication

Analytical skills

Educación

High School diploma or GED

Bachelor's Degree

Herramientas

Navigator Platform

Descripción del empleo

Capital One is seeking a Dealer Success Manager in the Tampa, FL area to act as a strategic consultant and customer-centric partner to auto dealers. You will collaborate with POD counterparts, lead training and ROI discussions, and own the dealer adoption cycle for Navigator Platform.

Travel up to 50% within the metro areas of Sarasota and Ft Myers, with strong emphasis on training, process improvement, and relationship management to drive Capital One’s sales objectives.