Strategic Dealer Success Partner

Capital One Group; Atlanta (GA); On-site; USD 110,000 - 125,000; Full time

Job summary

Capital One seeks a Dealer Success Manager to act as a Strategic Consultant and customer-centric partner with auto dealers, aligning with the Capital One Sales Process. The role anchors collaboration across POD, driving training, tool adoption, and ROI conversations to maximize value.

Responsibilities include collaborating with ASM and POD members, owning the retention cycle for Navigator Platform, and conducting in-market dealer visits to strengthen relationships and outcomes.

Qualifications

• High School diploma, GED or equivalent certification.
• At least 1 year of experience in Process Management.
• At least 1 year of experience in Relationship management.
• Preferred: Bachelor's degree.

Responsibilities

• Collaborate with Area Sales Manager and POD team to develop market strategies.
• Own the customer adoption and retention lifecycle for Navigator Platform.
• Conduct in-market visits to dealerships to foster relationships.
• Provide subject matter expertise on processes and Navigator Platform.

Skills

Process Management

Relationship Management

Sales Enablement

Training & Enablement

Education

High School diploma

Bachelor's degree

Job description

Capital One seeks a Dealer Success Manager to act as a Strategic Consultant and customer-centric partner with auto dealers, aligning with the Capital One Sales Process. The role anchors collaboration across POD, driving training, tool adoption, and ROI conversations to maximize value.

Responsibilities include collaborating with ASM and POD members, owning the retention cycle for Navigator Platform, and conducting in-market dealer visits to strengthen relationships and outcomes.