Strategic Dealer Solutions Account Manager

Solera Holdings, LLC.; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Solera Holdings, LLC is seeking an Account Manager for Dealer Solutions/Virtual US to own a defined book of automotive dealer rooftops, focusing on customer retention, renewal execution, product adoption, and expansion of existing solutions. You will collaborate with Solution Performance Managers and Product SMEs to drive adoption across DMS, CRM, Service, and Marketing.

Ideal candidates have 3–6+ years in automotive SaaS, strong relationship-building and data analysis skills, and the ability to

Qualifications

• 3–6+ years in automotive SaaS or dealership tech.
• Experience managing a customer book with retention and expansion responsibilities.
• Strong communication, relationship-building and presentation skills.
• Ability to analyze data and translate insights into recommendations.

Responsibilities

• Own renewal preparation, negotiation strategy, and contract execution for assigned accounts.
• Drive expansion revenue through cross-sell and upsell of modules across the portfolio (DMS, CRM, Service, Marketing).
• Monitor customer health, satisfaction, and KPIs; address red/yellow indicators.
• Collaborate with Customer Success, Product, Support, and Professional Services to ensure a seamless customer experience.
• Travel 60–75% depending on territory size and dealer visit requirements.

Skills

Automotive SaaS

Relationship management

Sales/account management

Data analysis

Presentation skills

Tools

DMS

CRM

Marketing platforms

Job description

Solera Holdings, LLC is seeking an Account Manager for Dealer Solutions/Virtual US to own a defined book of automotive dealer rooftops, focusing on customer retention, renewal execution, product adoption, and expansion of existing solutions. You will collaborate with Solution Performance Managers and Product SMEs to drive adoption across DMS, CRM, Service, and Marketing.

Ideal candidates have 3–6+ years in automotive SaaS, strong relationship-building and data analysis skills, and the ability to