Strategic Dealer Solutions Account Manager

Solera Corporation; United States; À distance; USD 70 000 - 90 000; Plein temps

Résumé du poste

Solera Corporation is seeking an Account Manager for their Dealer Solutions team. This role will serve as the main point of contact for dealer leadership and will focus on customer retention, renewal execution, and product adoption.

The ideal candidate will have experience in automotive SaaS and dealership operations, with strong communication and analytical skills. This position will involve extensive travel, up to 75% depending on dealer requirements.

Qualifications

• 3–6+ years in automotive SaaS, dealership technology, or automotive retail operations.
• Strong understanding of dealership workflows across fixed ops, variable ops, CRM, and marketing.
• Experience managing a customer book of business, with accountability for retention and expansion.
• Excellent communication, relationship-building, and presentation skills.

Responsabilités

• Serve as the main point of contact for dealer leadership.
• Own renewal preparation, negotiation strategy, and contract execution for assigned accounts.
• Develop structured annual and quarterly account plans.
• Monitor product utilization, customer satisfaction, support ticket trends, and performance KPIs.
• Collaborate with Customer Success, Product, Support, and Professional Services.

Connaissances

Customer relationship management

Communication skills

Analytical skills

Sales experience

Description du poste

Solera Corporation is seeking an Account Manager for their Dealer Solutions team. This role will serve as the main point of contact for dealer leadership and will focus on customer retention, renewal execution, and product adoption.

The ideal candidate will have experience in automotive SaaS and dealership operations, with strong communication and analytical skills. This position will involve extensive travel, up to 75% depending on dealer requirements.