Strategic Cybersecurity Account Partner

Lever, Inc.; Chicago (IL); Remote; USD 172,000 - 287,000; Full time

Benefits offered by this job

Flexible work model

Paid parental leave

Certification and training Reimb.

Digital mental health support

Comprehensive insurance options

Job summary

Coalfire is seeking a Client Partner in the United States to manage a portfolio of strategic accounts, grow relations, and renew recurring business. You will work with sales and CxO advisors to build account plans, identify new opportunities, and ensure delivery excellence across teams.

The role requires strong executive presence, cross-functional coordination, and a deep understanding of cybersecurity services. A flexible work model is offered to accommodate home or office work.

Qualifications

• Proven experience owning strategic client relationships and acting as a trusted advisor to senior stakeholders.
• Track record connecting client needs to account strategy, retention, revenue growth, and long-term value.
• Strong commercial judgment with renewals, account economics, pipeline, and pricing understanding.

Responsibilities

• Own the overall strategy, health, and performance of a select group of strategic accounts.
• Build multi-threaded relationships across client organizations, including executives and technical stakeholders.
• Develop strategic account plans aligning Coalfire’s services to client needs and cybersecurity goals.
• Lead account planning sessions, business reviews, and QBRs with clear narratives and commitments.
• Own renewal strategy and posture for recurring business and coordinate with Renewal Specialists.
• Identify opportunities to expand relationships into new buying centers and service lines.
• Coordinate with project managers, delivery leaders, and sales to ensure realistic commitments.
• Monitor delivery health, budget, profitability, and risk; escalate as needed.
• Coach and develop account team members and maintain executive visibility into delivery health.

Skills

Strategic account management

Renewals strategy

Executive communication

Cross-functional collaboration

Cybersecurity domain knowledge

Job description

Coalfire is seeking a Client Partner in the United States to manage a portfolio of strategic accounts, grow relations, and renew recurring business. You will work with sales and CxO advisors to build account plans, identify new opportunities, and ensure delivery excellence across teams.

The role requires strong executive presence, cross-functional coordination, and a deep understanding of cybersecurity services. A flexible work model is offered to accommodate home or office work.