Strategic Customer Success Manager (Hybrid) – $85k-$124k

Energy Innovation Corp; Charleston (WV); Hybrid; USD 85,000 - 124,000; Full time

Benefits offered by this job

Paid learning

Health coverage

Mentorship

Flexible Charleston, WV setup

Job summary

Oliver Wyman in Charleston, WV is seeking a Customer Success Manager to bridge sales and marketing with cross-functional launches and a focus on durable value realization. You will drive renewals, coach teams, and turn buyer pain into winning pitches.

The role is hybrid with competitive salary between $85,000 and $124,000, plus perks like paid learning, health coverage, mentorship, and a flexible Charleston, WV setup.

Qualifications

• Knowledge of WV-specific regulations relevant to sales marketing work.
• Bias toward action with the ability to delay when appropriate.
• Strong organizational skills and ability to juggle multiple workstreams.
• Comfort in a fast-paced, collaborative environment.
• Familiarity with the Charleston market and local sales landscape.
• Ownership mindset toward company resources.
• Clear, tidy documentation and communication.

Responsibilities

• Coordinate cross-functional launches with creative, product, and operations.
• Rewrite the one-pager to be instantly understood by locals in Charleston, WV.
• Map buyer pain to Oliver Wyman's pitch deck, slide by slide.
• Nurture Marketing & Sales leads until timing improves the outcome.
• Negotiate renewals before contracts go quiet.

Skills

WV regulations knowledge

Action-oriented

Organizational skills

Fast-paced environment

Charleston market familiarity

Ownership mindset

Documentation clarity

Job description

Oliver Wyman in Charleston, WV is seeking a Customer Success Manager to bridge sales and marketing with cross-functional launches and a focus on durable value realization. You will drive renewals, coach teams, and turn buyer pain into winning pitches.

The role is hybrid with competitive salary between $85,000 and $124,000, plus perks like paid learning, health coverage, mentorship, and a flexible Charleston, WV setup.