Strategic Customer Success Manager – Digital Health & Data

OneImaging Inc.; United States; Remote; USD 110,000 - 130,000; Full time

Benefits offered by this job

Equity incentive

Bonus eligible

Competitive benefits

Job summary

OneImaging Inc. is seeking a Customer Success Manager to ensure successful onboarding, implementation and ongoing satisfaction for strategic accounts across the United States. You will manage data feeds, integrations, and stakeholder alignment to deliver measurable outcomes.

In this role you will drive adoption, oversee revenue, and coordinate with Sales, Product, Engineering and Support to deliver a seamless customer journey while advancing analytics-driven outcomes and long-term partnerships.

Qualifications

• 5+ years in digital health CS/AM for large employer clients.
• Strong data feed management and system configuration skills.
• Ability to scale the CS organization and handle ambiguity.

Responsibilities

• Lead end-to-end onboarding including data feed setup and data exchange.
• Build relationships with customer stakeholders at multiple levels.
• Provide analytics-driven reporting and business reviews.
• Advocate for customers to influence product and services.
• Collaborate with Sales, Product, Engineering, and Support.

Skills

Customer Success

Account Management

Data Feeds

Stakeholder Management

Analytics

Education

Tools

Data integration tools

CRM systems

Job description

OneImaging Inc. is seeking a Customer Success Manager to ensure successful onboarding, implementation and ongoing satisfaction for strategic accounts across the United States. You will manage data feeds, integrations, and stakeholder alignment to deliver measurable outcomes.

In this role you will drive adoption, oversee revenue, and coordinate with Sales, Product, Engineering and Support to deliver a seamless customer journey while advancing analytics-driven outcomes and long-term partnerships.