Strategic Customer Success Leader

Oracle

United States

On-site

USD 105,000 - 210,000

Full time

3 hours ago

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Benefits offered by this job

Medical, dental, and vision insurance

Short/long term disability

401(k) with company match

Employee Stock Purchase Plan

Paid time off and holidays

Parental leave

Job summary

Oracle Health seeks a Customer Success Executive who leads strategic partnerships and executive engagement for a defined portfolio of high-impact customers in the United States. You will drive value realization, ensure customers maximize outcomes from Oracle Health solutions, and guide retention and growth with cross-functional teams.

The role emphasizes risk mitigation, governance of customer success plans, and proactive health monitoring to support renewals and expansions.

Qualifications

Disclaimer: Certain U.S.-based or U.S. customer-facing roles may be required to comply with immunization/occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only.
US: Hiring Range in USD from $50.48 - $100.72 per hour; from: $105,000 - $209,500 per year.

Responsibilities

Develop and maintain relationships with senior customer executives.
Lead strategic business reviews, roadmap discussions, and long-term planning.
Represent the customer’s voice within Oracle Health and ensure internal alignment.
Drive adoption and outcomes aligned to goals and KPIs.
Monitor customer health and coordinate mitigation plans.
Orchestrate collaboration across product, services, support, and sales.