Strategic Healthcare Customer Success Leader

Notable; St. Louis (MO); Hybrid; USD 136,000 - 170,000; Full time

Benefits offered by this job

Travel up to 30%

Job summary

Notable Health is seeking a Customer Success Lead for strategic accounts in a hybrid, US-based role. You will own end-to-end post-sale outcomes, lead executive-level conversations, and drive value realization across complex healthcare partnerships.

The role requires 7+ years in healthcare customer success or related fields, ability to influence C-suite executives, and strong cross-functional leadership. Bay Area presence is expected for on-site collaboration, with occasional travel.

Qualifications

• 7+ years in customer success or equivalent roles within healthcare or healthcare technology.
• Proven experience partnering with and influencing C-suite and senior healthcare executives.
• Strong understanding of healthcare operations and enterprise IT systems.

Responsibilities

• Manage executive relationships and align platform value to organizational priorities.
• Own account health, ROI realization, and multi-quarter value roadmaps.
• Establish governance cadences and durable records for plans and risks.
• Coordinate cross-functional teams to deliver on commitments and outcomes.
• Support renewals and expansions with evidence-based value discussions.
• Maintain on-site presence and travel as needed to deepen partnerships.

Skills

Executive relationships

Healthcare leadership

Strategic advisory

Cross-functional leadership

Communication

Education

Bachelor's degree

Job description

Notable Health is seeking a Customer Success Lead for strategic accounts in a hybrid, US-based role. You will own end-to-end post-sale outcomes, lead executive-level conversations, and drive value realization across complex healthcare partnerships.

The role requires 7+ years in healthcare customer success or related fields, ability to influence C-suite executives, and strong cross-functional leadership. Bay Area presence is expected for on-site collaboration, with occasional travel.