Strategic Customer Marketing Manager

Mars, Incorporated and its Affiliates; Chicago (IL); On-site; USD 108,000 - 149,000; Full time

Job summary

Mars, Incorporated is seeking a Customer Marketing Manager in the United States to act as a bridge between Marketing and Sales, capturing the Voice of the Customer and translating it into growth opportunities for Mars products. You will partner with sales to develop joint business plans with key customers and influence the innovation pipeline based on channel insights.

The role requires a bachelor's degree in business, 3+ years in related sales/marketing roles, and travel 10–15%.

Qualifications

• Bachelor's degree in business or related field.
• 3+ years of experience in field sales, internal sales or customer marketing.
• Proficient with Microsoft Office (Excel, PowerPoint, Word).
• Willingness to travel 10–15% of the time.

Responsibilities

• Support organizational capability in customer centricity and enable the sales team for selling and executional success.
• Represent voice of customer/sales internally and bring strategies to marketplace with key customers.
• Influence future innovation and programs based on channel insights.
• Provide analysis for distributing forecasts by channel and customer.
• Drive sales plans around assortment, merchandising, pricing and shelving for Mars brands.
• Assist in planning and presenting sales and brand materials at key Trade Shows and collaboration sessions.
• Lead development of Selling Stories and Ready to Sell materials.

Skills

Microsoft Suite

Travel availability

Education

Bachelor's degree in Business

3+ years experience in field sales/internal sales or customer marketing

Job description

Mars, Incorporated is seeking a Customer Marketing Manager in the United States to act as a bridge between Marketing and Sales, capturing the Voice of the Customer and translating it into growth opportunities for Mars products. You will partner with sales to develop joint business plans with key customers and influence the innovation pipeline based on channel insights.

The role requires a bachelor's degree in business, 3+ years in related sales/marketing roles, and travel 10–15%.