Customer Marketing Manager — Voice of the Customer

Mars; Chicago (IL); On-site; USD 108,000 - 149,000; Full time

Job summary

Mars is seeking a Customer Marketing Manager to bridge Marketing and Sales, acting as the Voice of the Customer and the Voice of the Brands to our customers and partners. You’ll influence brand performance, support joint business plans, and turn insights into growth opportunities for Mars products.

Travel of 10–15% is expected. Collaborate with sales teams to bring strategies to life in the marketplace, and lead the creation of Selling Stories and RTS materials for key tradeshows and customer

Qualifications

• Bachelor’s degree in business or related field.
• 3+ years in field sales, internal sales, or customer marketing.
• Proficiency with Microsoft Office (Microsoft Suite).
• Willingness to travel 10–15%.

Responsibilities

• Support customer-centric organizational capability and enable the sales team for success.
• Bring company and category strategies to life in the marketplace with key customers.
• Influence innovation pipelines based on channel insights.
• Provide analysis for item distribution forecasts by channel/customer.
• Drive sales plans around assortment, merchandising, pricing and shelving for our brands.
• Assist in planning and presenting sales & brand materials at Trade Shows and planning sessions.
• Lead development of Selling Stories and Ready to Sell (RTS) materials.

Skills

Communication skills

Cross-functional collaboration

Strategic thinking

Education

Bachelor’s degree in business or related field

Tools

Microsoft Suite

Job description

Mars is seeking a Customer Marketing Manager to bridge Marketing and Sales, acting as the Voice of the Customer and the Voice of the Brands to our customers and partners. You’ll influence brand performance, support joint business plans, and turn insights into growth opportunities for Mars products.

Travel of 10–15% is expected. Collaborate with sales teams to bring strategies to life in the marketplace, and lead the creation of Selling Stories and RTS materials for key tradeshows and customer