Strategic Customer Executive – Oil & Gas

Cognite; Houston (TX); On-site; USD 100,000 - 120,000; Full time

Job summary

A leading technology firm is seeking a Senior Customer Business Executive to develop and manage crucial customer relationships within the oil and gas sector. This role involves driving customer satisfaction and adoption of products, ensuring alignment with business goals, and exploring new growth opportunities. Ideal candidates will have substantial experience in customer engagement and account management, and be comfortable with frequent travel across the US, including some international travel.

Qualifications

• 5–10 years of experience leading customer engagements in a related role.
• Strong writing, presentation, and communication skills.
• Ability to work from the Houston office and travel throughout the US.

Responsibilities

• Develop trusted advisor relationships with key stakeholders.
• Drive adoption and usage aligned with customer business goals.
• Identify upsell/cross-sell opportunities to expand customer lifetime value.

Skills

Customer engagement

Communication skills

Account management

Negotiation skills

Relationship building

Education

Bachelor’s degree in a relevant subject

Tools

Salesforce

Gainsight

Job description

A leading technology firm is seeking a Senior Customer Business Executive to develop and manage crucial customer relationships within the oil and gas sector. This role involves driving customer satisfaction and adoption of products, ensuring alignment with business goals, and exploring new growth opportunities. Ideal candidates will have substantial experience in customer engagement and account management, and be comfortable with frequent travel across the US, including some international travel.