Strategic Customer Deployment Project Manager

Fortra, LLC

United States

On-site

USD 80,000 - 110,000

Full time

4 days ago
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Benefits offered by this job

Health, dental, and vision coverage
401(k)
HSA
FSA
Flexible PTO
Tuition reimbursement
ID Theft Protection

Job summary

Fortra, LLC is seeking a Project Manager to lead about 20 deployment projects, partnering with customers to define scope and deliver detailed plans for on-time, high-quality outcomes.

You will coordinate Fortra consultants, communicate progress, and build strong customer relationships while maintaining rigorous project control and risk management. A strong PM background and customer focus are essential.

Qualifications

  • Bachelor’s degree or equivalent experience required.
  • PM certifications (PMP/Prince2/APM/ITIL) preferred.
  • Experience leading multi-phased projects in a matrix environment.

Responsibilities

  • Manage ~20 deployment projects concurrently with varying scope.
  • Define project scope, build detailed plans, and drive on-time delivery.
  • Coordinate internal and external consultant teams.
  • Maintain project control: risks, dependencies, scope, and schedule.
  • Communicate progress to stakeholders using quality reporting.
  • Develop customer relationships to ensure high satisfaction.

Skills

Project management
Stakeholder communication
Customer service
Time management
Team collaboration
Risk management
Problem solving
Interpersonal skills
Adaptability
Decision making

Education

Bachelor’s degree or equivalent experience
PM certifications (PMP/Prince2/APM/ITIL)

Tools

Project scheduling tools
Reporting tools

Job description

Fortra, LLC is seeking a Project Manager to lead about 20 deployment projects, partnering with customers to define scope and deliver detailed plans for on-time, high-quality outcomes.

You will coordinate Fortra consultants, communicate progress, and build strong customer relationships while maintaining rigorous project control and risk management. A strong PM background and customer focus are essential.

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