Project Manager I

Fortra, LLC; United States; On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k)

HSA

FSA

Flexible PTO

Tuition reimbursement

ID Theft Protection

Job summary

Fortra, LLC is seeking a Project Manager to lead about 20 deployment projects, partnering with customers to define scope and deliver detailed plans for on-time, high-quality outcomes.

You will coordinate Fortra consultants, communicate progress, and build strong customer relationships while maintaining rigorous project control and risk management. A strong PM background and customer focus are essential.

Qualifications

• Bachelor’s degree or equivalent experience required.
• PM certifications (PMP/Prince2/APM/ITIL) preferred.
• Experience leading multi-phased projects in a matrix environment.

Responsibilities

• Manage ~20 deployment projects concurrently with varying scope.
• Define project scope, build detailed plans, and drive on-time delivery.
• Coordinate internal and external consultant teams.
• Maintain project control: risks, dependencies, scope, and schedule.
• Communicate progress to stakeholders using quality reporting.
• Develop customer relationships to ensure high satisfaction.

Skills

Project management

Stakeholder communication

Customer service

Time management

Team collaboration

Risk management

Problem solving

Interpersonal skills

Adaptability

Decision making

Education

Bachelor’s degree or equivalent experience

PM certifications (PMP/Prince2/APM/ITIL)

Tools

Project scheduling tools

Reporting tools

Job description

Whether you’re an experienced professional or just getting started, your contributions matter at Fortra. If you’re passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more!The Project Manager is a consultative position that interacts directly with Fortra's customers to lead them and a team of Fortra Consultants through the entire deployment lifecycle. You will need to have a strong knowledge of Fortra products and services to ensure an understanding of customer business objectives and translate these objectives into project activity, manage customer requirements and carry out the tasks required to deliver the solution. This position requires demonstrable experience in project coordination and the use of project scheduling and reporting tools.WHAT YOU'LL DOManage ~20 deployment projects with varying scope simultaneously and effectivelyWork with customers to define the project scope and goals and build detailed project plans to achieve themTake full responsibility for the project goals and pro-actively manage the project delivery to ensure on-time deployment to a high quality for both the customer and FortraCoordinate internal and external teams of consultants and guide them in determining how to achieve the project goalsCarry out stakeholder communication on project progress on a regular basis via multiple means including quality reportingBuild strong relationships with the customer and ensure that they arrive at the desired outcomes with a high level of customer satisfactionUse the appropriate tools to maintain rigorous project control of project constraints, risks, dependencies, scope, actions and schedule with supporting recordsBuild and maintain a strong understanding of the Fortra products and services to use to train the customer to get the best out of their servicePredict risks before they arise, capture issues in a timely manner and utilize escalation pathways to manage successful outcomesMaintain a utilization target of 85% or greaterSome travel may be required (<5%) Other duties as assignedQUALIFICATIONSBachelor’s Degree or Similar Work ExperienceFormal Project Management qualification such as PMP / Prince 2 / APM / ITIL TransitionMinimum of 2 years of experience leading multi-phased projects, ideally transitioning customers to service in a matrix environmentMinimum of 3 years in customer service/facing industriesProven experience of key project management skills on complex, dynamic, fast-paced projects, adapting on the fly to respond to roadblocks without losing momentumStrong analysis skills, ability to evaluate requirements and modify existing solutionsExcellent interpersonal skills, ability to quickly build constructive and effective relationships inside and outside of FortraDedication to customer service and ability to problem solve and proactively manage project risk and urgency to make timely decisionsAbility to motivate and influence customers and 3rd parties to deliver on dependencies to ensure project outcomesExcellent time management skills and ability to independently manage multiple conflicting draws on time, prioritizing the most important tasksWillingness to gain and maintain a strong knowledge of all Fortra products and servicesWillingness to adapt to the challenge of new of unfamiliar tasks and responsibilitiesAbility to work collaboratively in a team environmentHave a bright, inquiring mind and a strong drive to learn and evolveWorking knowledge of web applications, information security compliance, cloud environment architecture is advantageous, but not essentialCompensation: 80,000 USD - 110,000 USDAt Fortra, we’re breaking the attack chain. Ready to join us?At Fortra, our compensation philosophy prioritizes fair market value and internal equity, aligning with your experience and specialized skill set.As a full-time, exempt employee at Fortra, you’ll enjoy a comprehensive benefits package that includes:Health, dental, and vision coverage as of hireImmediate enrollment in 401(k), HSA, and FSA plansFlexible PTO policyTuition and personal enrichment reimbursementOption to enroll in ID Theft Protection ProgramAt Fortra, work is only part of the story. Explore what Life at Fortra is all about, from perks that support holistic wellbeing to a culture that keeps you connected and empowered to make an impact beyond the job.Visit our website to learn more about why employees choose to work for Fortra. Remember to connect with us on LinkedIn.As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.