Strategic Customer Coordinator — Call Center (Bilingual)

Sunbelt Rentals, Inc.; Paulsboro (NJ); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health, Dental and Vision plans

401(k) Match

Volunteer time off

Disability coverage

Job summary

Sunbelt Rentals, Inc. in Paulsboro, NJ is seeking a Customer Coordinator (Call-Center) to deliver exceptional service to Strategic Customers in construction equipment rental. You will be the single point of contact to satisfy account needs with reliability and efficiency.

Ideal candidates have call center experience, knowledge of construction equipment, and strong communication. Bilingual Spanish/English is preferred.

Qualifications

• Previous experience in a call center customer service role.
• Equipment rental or construction industry experience preferred.
• Bilingual Spanish/English preferred.

Responsibilities

• Provide exceptional, professional service to Strategic Customers in rental construction equipment.
• Serve as the centralized point of contact for these accounts and fulfill customer requests.
• Uphold Sunbelt's promise of reliability, availability and ease for customers.

Skills

Construction equipment knowledge

Customer service ethos

Communication skills

Probing questions

Bilingual Spanish/English

Tools

Wynne software experience

Job description

Sunbelt Rentals, Inc. in Paulsboro, NJ is seeking a Customer Coordinator (Call-Center) to deliver exceptional service to Strategic Customers in construction equipment rental. You will be the single point of contact to satisfy account needs with reliability and efficiency.

Ideal candidates have call center experience, knowledge of construction equipment, and strong communication. Bilingual Spanish/English is preferred.