Strategic Customer Account Manager - Logistics Growth

Swift Transportation Company; Phoenix (AZ); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

401k

Medical

Dental

Vision

Disability

Life Insurance

Pet Insurance

Employee Stock Purchase Plan

Paid training

Wellness programs

FSA

Tuition Assistance Program

Military Leave

Vendor discounts

Volunteer opportunities

Job summary

Swift Transportation is seeking a customer-focused professional in the United States to provide top-tier account services and support sales growth. This role emphasizes coordinating with internal teams to balance capacity and freight while maintaining exceptional service levels.

Ideal candidates have 2+ years in customer service or sales, with transportation experience preferred, and the ability to set priorities in a fast-paced environment. Bachelor's degree or equivalent is required.

Qualifications

• 2+ years' experience in Customer Service or Sales.
• Previous experience in transportation preferred.
• Ability to set priorities in a fast-paced environment.
• Bachelor's degree or equivalent education/experience.

Responsibilities

• Provide customer account services to high exposure or major account(s).
• Work with internal departments to balance capacity and freight while maintaining high service levels.
• Build internal and external relationships to deliver value to customers.
• Create monthly reports regarding service levels for customers and participate in service-oriented calls.
• Lead and solicit business from assigned customers to expand revenue.

Skills

Customer service

Sales

Prioritization

Teamwork

Adaptability

Education

Bachelor's degree or equivalent

Job description

Swift Transportation is seeking a customer-focused professional in the United States to provide top-tier account services and support sales growth. This role emphasizes coordinating with internal teams to balance capacity and freight while maintaining exceptional service levels.

Ideal candidates have 2+ years in customer service or sales, with transportation experience preferred, and the ability to set priorities in a fast-paced environment. Bachelor's degree or equivalent is required.