Strategic Accounts Receivable Collections Specialist

Interface Americas, Inc; LaGrange (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

Interface Americas, Inc is seeking a Collections Specialist to manage accounts receivable collections, notify customers of delinquencies, and follow up on past-due invoices. The role includes preparing statements, reconciling accounts, and assisting the Credit Analyst with related duties.

The ideal candidate has credit/collection experience and strong Excel skills. The position emphasizes data entry, communication with customers, and rigorous record-keeping in a general office environment in

Qualifications

• High school diploma or equivalent.
• 1-3 years previous credit or collection experience or college degree
• Strong analytical skills
• Professional phone etiquette
• Proficiency with Microsoft Office, particularly Excel
• 1-3 years' experience with JDE Enterprise One preferred
• Must be able to enter data and review data on multiple websites
• Good communication skills, verbal and written
• Strong interpersonal and organizational skills

Responsibilities

• Contact customers with open receivables for payment.
• Continuous follow up on any past due invoice until paid.
• Research unapplied cash and credit memos on accounts to determine if customer should be refunded or how funds should be applied.
• Follow up with Administrative and Quality Claims for balances on the accounts receivable.
• Maintain and reconcile customers' accounts.
• Work very closely with the Credit Analyst.
• Initiate vendor requests for refunds due to customers.
• Process check requests.
• Refund credit card over-payments to customers.
• Send customer invoices and statements of account.
• Pull Daily Payment Details from Bank.
• Maintain Third Party Invoicing and Payment Portal.
• Perform other duties as assigned

Job description

Interface Americas, Inc is seeking a Collections Specialist to manage accounts receivable collections, notify customers of delinquencies, and follow up on past-due invoices. The role includes preparing statements, reconciling accounts, and assisting the Credit Analyst with related duties.

The ideal candidate has credit/collection experience and strong Excel skills. The position emphasizes data entry, communication with customers, and rigorous record-keeping in a general office environment in