Strategic Credit & Collections Specialist

Ferguson; Tualatin (OR); On-site; USD 28,000 - 57,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Life insurance

Mental health coverage

Parental leave

Employee discounts

Job summary

Ferguson is seeking a Credit Specialist to oversee a portfolio of process-focused customers and national accounts in the United States. This role emphasizes aligning credit actions with the company’s customer relations strategy and risk controls.

The position requires experience in credit or accounting roles, proficiency with Microsoft Office, and strong communication abilities. Comprehensive benefits and a robust wage range are highlighted in the posting.

Qualifications

• Previous experience in credit management or similar accounting or finance roles preferred
• Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.)

Responsibilities

• Maintain consistency between credit and collection activities and the organization's overall customer relations strategy.
• Implement credit policies to maintain an acceptable risk level, prompt payments, and minimize credit losses.
• Contact customers regarding delinquent payments, prepare reports reflecting credit and collection status, and identify/address problem debts.
• Manage customers utilizing portals for purchase order delivery, invoicing, and payment, and handle a wide variety of credit and collection functions.
• Handle sophisticated, large, or difficult credit accounts, ensuring positive customer relations and minimizing outstanding debts.
• Participate in associate meetings, communicate concerns to management, and spend time strengthening internal and external relationships. Work closely with peers at different credit management levels and support them as needed.
• Support enterprise business and sales objectives through efficient performance of job responsibilities.

Skills

Communication skills

Microsoft Office

Tools

Microsoft Office

Job description

Ferguson is seeking a Credit Specialist to oversee a portfolio of process-focused customers and national accounts in the United States. This role emphasizes aligning credit actions with the company’s customer relations strategy and risk controls.

The position requires experience in credit or accounting roles, proficiency with Microsoft Office, and strong communication abilities. Comprehensive benefits and a robust wage range are highlighted in the posting.