Hotel Group Sales & Events Leader

M&C Hotel Interests; Chicago (IL); On-site; USD 72,000 - 78,000; Full time

Job summary

M&C Hotel Interests in Chicago, IL is seeking a experienced Group Sales Manager to oversee all sales operations, including sales, customer service, and event coordination. You will drive group, catering, and transient business with a focus on corporate events, weddings, and group stays.

The role demands strong relationship-building, market research, and the ability to manage contracts and BEOs, with flexible hours to include evenings and weekends.

Qualifications

• Previous hotel sales manager experience required.
• Be the first point of contact for incoming sales calls.
• Flexible work schedule—evening and weekend events.
• Strong customer service orientation and skills.

Responsibilities

• Identify key business needs with hotel management.
• Develop group, catering, and transient business opportunities for the hotel.
• Develop existing client relationships to increase production from existing accounts.
• Fully manage the assigned account portfolio.
• Research market to identify potential companies and opportunities using market intelligence.
• Create Account Development Plans for top accounts.
• Conduct twenty-five sales appointments weekly (calls and in-person).
• Develop relationships with all levels of client organizations.

Skills

Group sales

Hotel sales

Customer service

Event planning

Delphi CRM

Prospecting calls

Tools

Lanyon CRM

Cvent

MeetingBroker

Job description

M&C Hotel Interests in Chicago, IL is seeking a experienced Group Sales Manager to oversee all sales operations, including sales, customer service, and event coordination. You will drive group, catering, and transient business with a focus on corporate events, weddings, and group stays.

The role demands strong relationship-building, market research, and the ability to manage contracts and BEOs, with flexible hours to include evenings and weekends.