Strategic Corporate Accounts Manager

Playlist; United States; On-site; USD 52,000 - 70,000; Full time

Job summary

Playlist in the United States is seeking a dynamic Corporate Account Manager to serve as the primary contact for corporate clients, driving engagement and long-term partnerships for ClassPass and related services. You will identify upsell opportunities, promote higher employee adoption, and ensure client satisfaction while contributing to company growth.

The role emphasizes building strong client relationships, regular quarterly check-ins, and collaboration with cross-functional teams to onboard

Qualifications

• 2+ years experience in account management or a sales role.
• Knowledge of fitness and employee benefits industry is a plus
• Strong communicator with excellent relationship-building skills
• Detail-oriented problem solver with ability to manage multiple projects
• Proven ability to analyze data to improve client outcomes
• Experience with Salesforce CRM
• Right to work in the United States

Responsibilities

• Build and maintain strong relationships with corporate clients to ensure long-term partnerships.
• Regularly engage with clients and conduct quarterly check-ins to reinforce value and upsell opportunities.
• Leverage negotiation and persuasion to recommend services that align with client objectives.
• Analyze engagement metrics to uncover trends and address gaps with tailored solutions.
• Deliver compelling presentations and organize activities to increase employee participation and highlight benefits.
• Provide exceptional customer support and resolve issues to ensure a seamless client experience.
• Collaborate with US Launch Specialist for smooth onboarding and support global account management projects.

Skills

Account management

Sales experience

Relationship-building

Communication

Data analysis

Problem solving

Detail oriented

US work authorization

Tools

Salesforce CRM

Job description

Playlist in the United States is seeking a dynamic Corporate Account Manager to serve as the primary contact for corporate clients, driving engagement and long-term partnerships for ClassPass and related services. You will identify upsell opportunities, promote higher employee adoption, and ensure client satisfaction while contributing to company growth.

The role emphasizes building strong client relationships, regular quarterly check-ins, and collaboration with cross-functional teams to onboard