Strategic COO – Credit Union Operations & Growth

Socket.dev; Maddock (ND); On-site; USD 150,000 - 230,000; Full time

Job summary

North Star Community Credit Union is seeking a Chief Operating Officer to provide executive leadership over branch operations, call center, back-office functions, and consumer lending activities. The COO will partner with the CEO on strategic growth initiatives and board reporting, driving operational excellence and superior member service.

The role requires a bachelor’s degree and 10+ years of progressive credit union leadership experience; advanced degrees and industry certifications are

Qualifications

• Bachelor's degree and 10+ years of progressive credit union leadership experience required.
• Advanced degrees and industry certifications are preferred.
• Strong strategic planning and cross-functional collaboration skills.

Responsibilities

• Oversee branch network, call center and back-office operations.
• Manage consumer deposits and loan originations functions.
• Lead marketing, training and talent development initiatives.
• Partner with CEO on strategic planning and board reporting.

Skills

Strategic leadership

Operations management

Board reporting

Education

Bachelor's degree

Advanced degree preferred

Job description

North Star Community Credit Union is seeking a Chief Operating Officer to provide executive leadership over branch operations, call center, back-office functions, and consumer lending activities. The COO will partner with the CEO on strategic growth initiatives and board reporting, driving operational excellence and superior member service.

The role requires a bachelor’s degree and 10+ years of progressive credit union leadership experience; advanced degrees and industry certifications are