Strategic Contract Administration Lead

Health Care Service Corp.; Chicago (IL); Hybrid; USD 93,000 - 168,000; Full time

Benefits offered by this job

Health & wellness benefits

401(k) savings plan

Pension plan

Paid time off

Paid parental leave

Disability insurance

Supplemental life insurance

Employee assistance program

Paid holidays

Tuition reimbursement

Incentives

Job summary

Health Care Service Corporation seeks a seasoned leader for the Enterprise Contract Administration team in Chicago. You will oversee drafting, vetting and filing all group and retail member and employer documents, ensuring accuracy, compliance, and timely updates across policies and regulations.

The role requires strong analytical, project management and leadership abilities, with a focus on stakeholder communication and contract operations excellence within a health insurance setting.

Qualifications

• Bachelor's degree and 5 years of health insurance contract operations experience plus one year of management experience OR 9 years of health insurance contract operations experience plus one year of management experience.
• Knowledge of health products and procedures, underwriting requirements, contract and funding arrangements.
• Analytical and reporting skills.
• PC proficiency to include Microsoft Office Suite.
• Project management skills.
• Customer service experience and acumen.
• Leadership skills.
• Verbal and written communications skills to manage staff and operations, build relationships across the organization and with external key stakeholders, build consensus and issue resolution.

Responsibilities

• Manage the personnel and unit of The Enterprise Contract Administration department, including drafting, vetting and filing all documents.
• Provide subject matter expertise relating to employer and member documents (e.g., certificate booklets, ASAs, BPAs).
• Manage updates to member and employer masters, ensure compliance with policies, regulations and Blue Card language.
• Oversee creation and maintenance of standard and custom certificate language per DoI requirements and internal policies.
• Act as project leader on special projects and legislative task forces.
• Prepare and communicate routine performance management reports and issue resolution.
• Ensure deviations from policies are reviewed and approved.
• Assist in responses to Department of Insurance or legal inquiries.

Skills

Leadership skills

Verbal and written communications

Project management

Analytical and reporting skills

PC proficiency

Customer service

Knowledge of health products

Underwriting requirements & contracts

Education

J.D. degree or 4 years leadership experience

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Health Care Service Corporation seeks a seasoned leader for the Enterprise Contract Administration team in Chicago. You will oversee drafting, vetting and filing all group and retail member and employer documents, ensuring accuracy, compliance, and timely updates across policies and regulations.

The role requires strong analytical, project management and leadership abilities, with a focus on stakeholder communication and contract operations excellence within a health insurance setting.