Strategic Consultant

Bullhorn; Massachusetts; Hybrid; USD 90,000 - 110,000; Full time

Job summary

Bullhorn is seeking a Strategic Consultant within its Professional Services team to work with North American customers, optimizing their Bullhorn Automation, Onboarding and VMS usage. You will lead the new customer system setup to ensure a great implementation experience.

You will collaborate with Senior Consultants on enterprise implementations, coordinate with Project Management and Technical Services, and guide users through onboarding self-service configurations while reporting progress to

Qualifications

• 1–2 years of managing SaaS client implementations.
• Success working in a fast-paced environment.
• Ownership of your work and continuous improvement mindset.
• Strong communication skills across verbal and written formats.

Responsibilities

• Lead and own the new customer system setup process to ensure a great experience implementing our products
• Work alongside Senior Consultants on enterprise implementations
• Collaborate with Project Management, Professional Services, and Technical Services team members on project deliverables
• Design and execute user acceptance testing throughout an implementation
• Provide guidance on usage and adoption of the Bullhorn suite of products; train client users on onboarding self-service configurations
• Report regular progress to the project team regarding status of ongoing projects, capacity, escalations, and other initiatives

Skills

SaaS implementations

Fast-paced environment

Communication skills

Education

Bachelor’s degree in Information Systems/Computer Science

Job description

Bullhorn’s core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization.

About the role

Reporting to the Director of Bullhorn Consulting Services, the Strategic Consultant will hold a key position within the Bullhorn Professional Services Team. The role involves working directly with North American customers to optimize their workflow and usage of Bullhorn Automation, Onboarding, VMS, etc. A typical day includes leading and owning the new customer system setup process to ensure a great implementation experience, collaborating with Senior Consultants on enterprise implementations, partnering with Project Management, Professional Services, and Technical Services teams on project deliverables, designing and executing user acceptance testing throughout an implementation, providing guidance on usage and adoption of the Bullhorn suite of products, training client users on onboarding self‑service configurations, and reporting regular progress to the project team regarding status, capacity, escalations, and other initiatives.

Responsibilities

• Lead and own the new customer system setup process to ensure a great experience implementing our products
• Work alongside Senior Consultants on enterprise implementations
• Collaborate with Project Management, Professional Services, and Technical Services team members on project deliverables
• Design and execute user acceptance testing throughout an implementation
• Provide guidance on usage and adoption of the Bullhorn suite of products; train client users on onboarding self‑service configurations
• Report regular progress to the project team regarding status of ongoing projects, capacity, escalations, and other initiatives

Qualifications

• 1–2 years of managing SaaS client implementations
• Success working in a fast‑paced environment
• Ownership of your work and continuous improvement mindset
• Strong communication skills (written, verbal, presentation) and the ability to explain technical subjects to both technical and non‑technical audiences

Bonus points for

• Previous consulting experience
• Experience in the staffing industry, focusing on recruiting solutions
• Knowledge of Bullhorn’s suite of products
• A Bachelor’s degree in Information Systems, Computer Science, or a related discipline—or equivalent prior work experience

Compensation and benefits

• Annual base salary range: $90,000 – $110,000
• Annual target bonus eligibility and a comprehensive benefits package
• Benefits eligibility effective DAY ONE, including Medical, Dental, Vision, 401(k) and 401(k) match, and more
• Unlimited planned paid time off, global mental health support, on‑demand learning & development, quarterly paid volunteer days, and a lucrative employee referral program
• Company‑wide mentor program

In accordance with state and local pay transparency laws, we disclose salary ranges in all job postings and provide additional information upon request. The posted range represents the good‑faith estimate of what we expect to pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future.