SaaS Implementation Strategist

Bullhorn; Massachusetts; Hybrid; USD 90,000 - 110,000; Full time

Job summary

Bullhorn is seeking a Strategic Consultant within its Professional Services team to work with North American customers, optimizing their Bullhorn Automation, Onboarding and VMS usage. You will lead the new customer system setup to ensure a great implementation experience.

You will collaborate with Senior Consultants on enterprise implementations, coordinate with Project Management and Technical Services, and guide users through onboarding self-service configurations while reporting progress to

Qualifications

• 1–2 years of managing SaaS client implementations.
• Success working in a fast-paced environment.
• Ownership of your work and continuous improvement mindset.
• Strong communication skills across verbal and written formats.

Responsibilities

• Lead and own the new customer system setup process to ensure a great experience implementing our products
• Work alongside Senior Consultants on enterprise implementations
• Collaborate with Project Management, Professional Services, and Technical Services team members on project deliverables
• Design and execute user acceptance testing throughout an implementation
• Provide guidance on usage and adoption of the Bullhorn suite of products; train client users on onboarding self-service configurations
• Report regular progress to the project team regarding status of ongoing projects, capacity, escalations, and other initiatives

Skills

SaaS implementations

Fast-paced environment

Communication skills

Education

Bachelor’s degree in Information Systems/Computer Science

Job description

Bullhorn is seeking a Strategic Consultant within its Professional Services team to work with North American customers, optimizing their Bullhorn Automation, Onboarding and VMS usage. You will lead the new customer system setup to ensure a great implementation experience.

You will collaborate with Senior Consultants on enterprise implementations, coordinate with Project Management and Technical Services, and guide users through onboarding self-service configurations while reporting progress to