Strategic Conference & Event Services Lead

Eurest USA; New York (NY); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Job summary

Eurest is hiring a Conference & Event Services Coordinator in New York, NY. You will lead a小team of coordinators and receptionists, ensuring guest needs are met with exceptional service in a conference center setting.

Responsibilities include coordinating trainings, space reservations, AV needs, and liaison work with sales and F&B. A Bachelor’s degree is preferred, with at least five years in hotel or conference center operations.

Qualifications

• Bachelor’s degree preferred but not necessary if candidate has related conference services experience.
• Five years hotel or conference center experience preferred.
• Strong written and verbal communications and problem-solving skills.
• Excellent computer skills with Excel and PowerPoint.

Responsibilities

• Plans and communicates the customer needs to all departments.
• Coordinates trainings/meetings with Sales Training and reserves space as required.
• Acts as a liaison between the Conference Center and customers.
• Prepares group service orders using room reservation software.
• Coordinates with Audio Visual & Conference Services for room setup and AV needs.
• Coordinates with Food & Beverage for menu quality and feedback.
• Assists GM in analyzing and reporting on the Training Center operation.
• Assists GM in creating quarterly Operational Review reports and PowerPoint slides.

Skills

Team leadership

Customer service

Communication

Problem solving

Excel

PowerPoint

Education

Bachelor's degree preferred

Tools

Excel

PowerPoint

Job description

Eurest is hiring a Conference & Event Services Coordinator in New York, NY. You will lead a小team of coordinators and receptionists, ensuring guest needs are met with exceptional service in a conference center setting.

Responsibilities include coordinating trainings, space reservations, AV needs, and liaison work with sales and F&B. A Bachelor’s degree is preferred, with at least five years in hotel or conference center operations.