CONFERENCE & EVENT SERVICES COORDINATOR- NEW YORK, NY

Eurest USA; New York (NY); Presencial; USD 65 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical

Dental

Vision

Resumo da oferta

Eurest is hiring a Conference & Event Services Coordinator in New York, NY. You will lead a小team of coordinators and receptionists, ensuring guest needs are met with exceptional service in a conference center setting.

Responsibilities include coordinating trainings, space reservations, AV needs, and liaison work with sales and F&B. A Bachelor’s degree is preferred, with at least five years in hotel or conference center operations.

Qualificações

• Bachelor’s degree preferred but not necessary if candidate has related conference services experience.
• Five years hotel or conference center experience preferred.
• Strong written and verbal communications and problem-solving skills.
• Excellent computer skills with Excel and PowerPoint.

Responsabilidades

• Plans and communicates the customer needs to all departments.
• Coordinates trainings/meetings with Sales Training and reserves space as required.
• Acts as a liaison between the Conference Center and customers.
• Prepares group service orders using room reservation software.
• Coordinates with Audio Visual & Conference Services for room setup and AV needs.
• Coordinates with Food & Beverage for menu quality and feedback.
• Assists GM in analyzing and reporting on the Training Center operation.
• Assists GM in creating quarterly Operational Review reports and PowerPoint slides.

Conhecimentos

Team leadership

Customer service

Communication

Problem solving

Excel

PowerPoint

Formação académica

Bachelor's degree preferred

Ferramentas

Excel

PowerPoint

Descrição da oferta de emprego

Eurest

Position Title: CONFERENCE & EVENT SERVICES COORDINATOR- NEW YORK, NY

Salary: $65,000 - $70,000

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.

Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.

Eurest is a member of Compass Group USA

Job Summary

Working as a Conference and Event Services Coordinator, you are responsible for Guest Services for a Conference Center. You will oversee a team of coordinators and receptionists. You will be responsible for ensuring guest’s needs are met with high level of customer services.

Additionally, you will be responsible for the following:

Key Responsibilities

• Plans and communicates to all departments the expressed need of the customer
• Works directly with the Sales Training Department to ensure that all details of their trainings/meetings are arranged and space reserved appropriately. Constantly communicates with them to keep abreast of changes, additions and customer comments
• Acts as a liaison between the Conference Center and all customers
• Prepares all group service orders by using room reservation software
• Works closely with the Audio Visual & Conference Services Departments to ensure room set-ups, A.V. needs, and special requests.
• Works closely with the Food & Beverage Department for food quality, menu maintenance and assessing customer feedback
• Assists the General Manager in analyzing all aspects of the Training Center operation and reports back on any aspect that does not seem to be functioning properly
• Assists the General Manager in analyzing and creating quarterly Operational Review reports including PowerPoint slides and compiling data from the space management system

Preferred Qualifications

• Bachelor’s degree preferred but not necessary if candidate has related conference services experience
• Have a least five years hotel or conference center experience
• Abreast of industry trends
• Superior quantitative, oral and written communications and problem-solving/strategizing skills
• Excellent overall computer skills with advanced knowledge of Excel and PowerPoint
• Proactive mindset to anticipate and support changes in our business
• Conformity to the highest standards of personal integrity and ethical behavior
• Exceptional customer service abilities

Associates At Eurest Are Offered Many Fantastic Benefits

• Medical
• Dental
• Vision