Strategic Community Manager — Operations & Growth

Greystar; Town of Charlotte (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Disability & Life insurance

Paid time off

Housing discount

Sabbatical after 10 years

401(k) match

Parental leave

Employee assistance program

Pet insurance

Charitable giving

Job summary

Greystar is seeking a Community Manager to oversee the operations, performance, and resident experience of an established multifamily community. You will lead on-site teams, ensure financial performance, and maintain high service standards while upholding Greystar policies and applicable laws.

The role focuses on budgeting, leasing, maintenance, and community culture, with accountability for occupancy, revenue, and client-owner relations.

Qualifications

• Bachelor’s degree preferred in Business Management, Real Estate, or related field.
• 4-6 years minimum property management, sales, marketing, and customer service experience.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication, conflict resolution, and customer service skills.
• Detail-oriented and self-motivated with leadership and teamwork abilities.

Responsibilities

• Develop and input budgets for the property by analyzing financial statements and market data.
• Meet revenue targets by setting rents, collecting payments, and preparing monthly reports.
• Approve vendor invoices and manage communication with vendors, accounting, and owners.
• Control expenditures within the approved budget and manage cash handling.
• Oversee lease enforcement, tenant applications, renewals, inspections, and penalties per lease terms.
• Analyze market trends and implement marketing and leasing strategies to achieve occupancy and revenue goals.
• Promote resident satisfaction by addressing complaints and service requests; supervise maintenance staff.
• Conduct regular property inspections and ensure safety, cleanliness, and curb appeal.
• Supervise on-site staff through hiring, orientation, training, and performance management.
• Maintain relationships with clients/owners and provide property performance updates.

Skills

Budgeting

Rent collection

Vendor management

Leadership

Customer service

Communication

Team supervision

Conflict resolution

Education

Bachelor’s degree in Business Management or Real Estate

Tools

Entrata

Yardi

OneSite

Job description

Greystar is seeking a Community Manager to oversee the operations, performance, and resident experience of an established multifamily community. You will lead on-site teams, ensure financial performance, and maintain high service standards while upholding Greystar policies and applicable laws.

The role focuses on budgeting, leasing, maintenance, and community culture, with accountability for occupancy, revenue, and client-owner relations.