Strategic Community Manager & Board Liaison

Associa; Troy (MI); On-site; USD 60,000 - 80,000; Full time

Job summary

Associa in Troy, MI seeks a Community Association Manager to oversee daily operations and administration for the association, reporting to the Board of Directors. You will ensure governance adherence, manage budgets, and supervise staff and vendor relationships while coordinating with committees and residents.

The role requires strong communication, organizational skills, and experience with homeowner associations. A degree is preferred and a collaborative team environment is offered.

Qualifications

• Proficient in Word, Excel, Outlook and related MS Office tools.
• Experience with community associations or homeowners associations.
• Strong written and verbal communication skills.
• Knowledge of governance structures and board procedures.
• Ability to manage multiple tasks and priorities effectively.

Responsibilities

• Supervise the operation and administration of the Association per policies and procedures.
• Act as or oversee liaison with the Board of Directors and homeowners as needed.
• Perform/admin duties as requested by the Board and per the management agreement.
• Ensure community management tools (calendar, action items, budgets, etc.) are developed and used.
• Review monthly financial reports and submit a management summary to the Board.
• Provide or oversee recommendations to the Board on major capital expenditures.
• Monitor delinquency rates and the collections process.
• Attend Board meetings and community events as needed.
• Prepare Board packages within established time frames.
• Maintain board-related files and oversee architectural reviews as necessary.
• Oversee AP process per home office procedures.
• Coordinate facility inspections and vendor management.

Skills

Community association experience

Professional communication

Conflict resolution

Time management

Self-motivated team player

Customer service

Education

Associates Degree or Bachelor's Degree Preferred

Tools

Microsoft Office

Job description

Associa in Troy, MI seeks a Community Association Manager to oversee daily operations and administration for the association, reporting to the Board of Directors. You will ensure governance adherence, manage budgets, and supervise staff and vendor relationships while coordinating with committees and residents.

The role requires strong communication, organizational skills, and experience with homeowner associations. A degree is preferred and a collaborative team environment is offered.