Strategic Community Impact Program Manager

H&R Block, Inc.; Kansas City, Northern (MO, KY); Hybrid; USD 90,000 - 125,000; Full time

Job summary

H&R Block, Inc. is seeking a Program Manager for Community Impact in Kansas City to translate strategy into actionable plans and connect colleagues with meaningful service opportunities.

You will own day-to-day operations and coordinate volunteer activities across Make Every Block Better and related initiatives. You will partner with the Director of Corporate Impact to advance strategy, manage partnerships, track budgets and deliver data-driven impact reporting.

Qualifications

• Bachelor's degree or equivalent in community impact, nonprofit, or program management.
• 5+ years in community engagement, volunteer programs, or partnerships.
• Experience managing corporate volunteer programs and associate engagement.
• Strong project management across timelines, budgets, and stakeholders.
• Ability to build trusted relationships with nonprofit partners and teams.
• Clear, thoughtful communication for updates, toolkits and materials.
• Comfort using data, dashboards and impact reporting to measure outcomes.

Responsibilities

• Own day-to-day program operations, including planning, coordination, tracking and execution.
• Support the Director of Corporate Impact in advancing strategy with focus on volunteerism and engagement.
• Manage planning calendar, project plans, timelines, and deliverables for Make Every Block Better and related programs.
• Coordinate volunteer experiences from intake through execution, including events and partner needs.
• Serve as the central point of coordination for requests, opportunities and activations.
• Partner with field, franchise and corporate teams to identify local service opportunities.
• Identify and recommend strategic nonprofit partnerships and manage partner relationships.
• Track budgets, invoices, participation and outcomes for reporting and improvement.
• Develop associate engagement initiatives and promote opportunities with Marketing.
• Prepare leader-ready updates, dashboards and recommendations.

Skills

Project management

Relationship building

Communication

Data-driven

Stakeholder management

Education

Bachelor's degree or equivalent

Job description

H&R Block, Inc. is seeking a Program Manager for Community Impact in Kansas City to translate strategy into actionable plans and connect colleagues with meaningful service opportunities.

You will own day-to-day operations and coordinate volunteer activities across Make Every Block Better and related initiatives. You will partner with the Director of Corporate Impact to advance strategy, manage partnerships, track budgets and deliver data-driven impact reporting.