Strategic Community Accounts Manager

AT&T; Grand Rapids (MI); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Paid Time Off and Holidays

Paid Parental Leave

Paid Caregiver Leave

Adoption Reimbursement

Life and Accidental Death Insurance

Employee discounts on AT&T products

Job summary

AT&T in Grand Rapids, MI is seeking a Specialist Account Manager for Connected Communities. You will build and maintain strategic relationships with property managers, HOAs, builders, developers, and other stakeholders, driving subscriber growth and market penetration through data-driven sales execution.

You will coordinate cross-functional teams, analyze community performance, and lead engagement from early stages to close, ensuring an exceptional customer experience across communities.

Qualifications

• Proven sales experience in property management, real estate, or B2B environments.
• Strong interpersonal and communication skills.
• Ability to independently manage an assigned portfolio and meet sales targets.
• Experience in Telecommunications and sales commission environments.

Responsibilities

• Meet with property managers at locations to form strong relationships.
• Develop and manage sales opportunities to meet targets.
• Drive product adoption and market penetration through targeted strategies and on-site events.
• Coordinate cross-functional sales, marketing, events, and channel resources.
• Maintain knowledge of communities, market opportunity, and performance.
• Analyze performance and identify gaps to improve offers and messaging.
• Serve as primary owner for community relationships and drive issue resolutions.

Skills

Sales experience

Relationship building

Communication skills

Organizational skills

Market analysis

Goal oriented

Education

Bachelors Degree preferred

Job description

AT&T in Grand Rapids, MI is seeking a Specialist Account Manager for Connected Communities. You will build and maintain strategic relationships with property managers, HOAs, builders, developers, and other stakeholders, driving subscriber growth and market penetration through data-driven sales execution.

You will coordinate cross-functional teams, analyze community performance, and lead engagement from early stages to close, ensuring an exceptional customer experience across communities.