Strategic Communications Operations Lead

Philip Morris International U.S.; Stamford (CT); On-site; USD 132,000 - 165,000; Full time

Benefits offered by this job

Annual bonus

Medical, dental and vision coverage

401k with company match

Wellness benefits

Commuter benefits

Pet insurance

Generous PTO

Job summary

Philip Morris International U.S. seeks an experienced Communications Operations leader to translate strategy into action, aligning plans, people, and priorities.

You will partner with senior leaders, shape decision-making, and drive results while managing a direct report and building scalable processes. Responsibilities include running operating plans, producing dashboards, coordinating programs, and refining workflows with AI-enabled tools.

Qualifications

• Bachelor's degree in Communications, Marketing, Public Relations, Business, or related field.
• Experience leading complex, cross-functional initiatives and managing multiple priorities.
• Excellent stakeholder management, communication, planning, and problem-solving skills.
• Ability to work independently, exercise sound judgment, and drive results.
• Experience using technology and AI-enabled tools to improve efficiency and decision‑making.

Responsibilities

• Keep the Communications operating plan focused by connecting priorities, milestones, risks, and key team decisions.
• Create reports, dashboards, and insights that help leaders see progress and make informed decisions.
• Lead communications programs, events, and strategic initiatives by aligning timelines, people, budgets, and resources.
• Partner with Finance and business leaders to balance spend, resources, priorities, and realistic delivery.
• Make work easier by improving processes, workflows, collaboration tools, and practical uses for AI.
• Coach and support a direct report through clear expectations, meaningful feedback, and opportunities to grow.

Skills

Stakeholder management

Project leadership

Cross-functional collaboration

Strategic planning

Communication

AI tools usage

Independent work

Education

Bachelor's degree in Communications, Marketing, Public Relations, Business, or related field

Master's degree preferred

Tools

Data visualization

Dashboard development

AI-enabled tools

Job description

Philip Morris International U.S. seeks an experienced Communications Operations leader to translate strategy into action, aligning plans, people, and priorities.

You will partner with senior leaders, shape decision-making, and drive results while managing a direct report and building scalable processes. Responsibilities include running operating plans, producing dashboards, coordinating programs, and refining workflows with AI-enabled tools.